My truck has been sitting at this establishment for about 2 weeks now. My husband broke down on the way home on the interstate and a police officer called a tow to come get the truck out of the interstate. Their customer service sucks! They put you on hold for long periods of time on the phone, they never call you with updates on your vehicle as to what they are doing. I was lied twice that my vehicle was getting ready to be pulled up into their shop. I'm getting extremely tired of waiting and not getting my truck fixed. Instead of giving me and my husband the run around, just flat out tell me you can't work on it since you don't have the experience to work on it and not sure what is wrong. This is my husband's work truck and he needs it for work! We've been using a rental for 2 weeks straight! After reading the reviews on here has me very upset this establishment takes care of their customers! I mean how do you stay in business doing what you do!?!? Is this how you take care of out of state customers?!?
I had a great experience! The staff was courteous and Scott was more than happy to answer any of my questions. Excellent service, professional, fast, honest and reasonable prices. Highly recommend, will be back!
Naturally, everyone has his or her own experience with a business. I myself have had nothing but positive experiences (multiple) with Haywood's. Scotty has always been true to his word with me, and since about 2014, I've had a number of things done--from minor to more involved: oil changes to tires to engine tuneups, and a few more things--including very helpful advice. I've not yet been disappointed.
Had a wreck and needed a tow. Police officers sect me here. Tow truck guy was very nice, he took me back to the shop for me to await my ride. While waiting, the lady running the desk made it abundantly clear I was inconveniencing her by being there. Then proceeds to go outside and complain to her shop guys that it was after hours, then came in and says "I suppose you want to get your stuff out of the car"? Very angrily. ..it was 5:30 , I guess her shop closes at 6 (I had no idea, just went where the cop sent my car) . I would have given it a negative rating , but the tow truck guy was very nice. These people obviously don't need /want business. So I'll never take anything there again . From the other ratings I would say the owner should look into his staff more.
First off don't ever have your vehicle taken their. I got in a bad accident and they picked up and took it to there yard. 2 days later I got up their to get my belongings out and they stole my battery, welding helmet, my amplifier, even my grandfathers oil pan. They even broke my radio trying to steal. But if you ask them about. They get the dumbest look on their faces.
Haywood S Auto Wrecker Service is a US Car Repair based in Cloverdale, Indiana. Haywood S Auto Wrecker Service is located at 201 S Main St, Cloverdale, IN 46120, USA.
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